The best member experience starts with the best sales experience

Your YMCA is constantly evolving with new ideas and services based on the community needs. You need a software that’s agile enough to meet those needs. Consoria delivers a seamless member experience for web, mobile and face to face interactions so you can find opportunities for growth.

Drive operational excellence with flexible software that changes to fit your needs

One size fits all software for YMCAs generates internal operational friction. Your YMCA has specific needs and services that drive revenue growth. Partner with a solution that can be customized to your current and future needs.

How it Works?

Consoria Operations Suite is available in two options: full operations suite or as standalone products. As a full operations solution, each client receives access to all products in the suite or you can purchase individual products.

Introducing Consoria Operations Suite

Membership

Nurture membership with interactive based on-boarding and retain more members with customized solutions for member communications and automated tools.

Consoria’s membership acquisition and retention tools allow you to grow your membership.

Engage corporate membership initiatives with a corporate membership portal that allow your Y to offer special features for company membership plans.

 

Programs

Offer a customized program registration experience that’s easy for your members and community to complete.

The process of selling programs to your community should not be a pain point for your association. Consoria Operations Suite simplifies program checkout, plus adds a few new innovative features.

 

Childcare & Camp

Whether working with third party payments or providing easy to understand transaction reporting to parents, Consoria Operations Suite provides your YMCA with a customized solution. Through desktop and mobile applications, your Y can offer a better experience for your childcare participants.

Fundraising (DonorThrive)

A donor relationship manager that meets the needs of the YMCA. Acquire and score your donor relationships. Create giving campaigns based on modern peer to peer campaign design, in addition to customized association level giving portals. Through your dashboard reporting metrics, share campaign progress in real time. After your campaign, display donor names on digital donor walls at your branches.

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Mobile App

Member Mobile App
Last year, our YMCA clients received 60-70% of their website traffic via mobile web. Consoria Operations Suite is fully mobile and provides the same seamless user experience across all services. Mobile app, website, tablet, the mobile responsive platform offers everything a member would want to use on any platform they choose.

Consoria provides each YMCA client with a customized mobile app, designed with the individual features they want. Plus, the schedules platform we’ve created is customized to the YMCA’s brand.

Employee Mobile App
YMCA employees are always on the move. Having access to data throughout the day, anywhere a Y employee goes is important. Consoria Operations Suite offers an employee app for day to day operations and more.

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Marketing

Integrate your marketing campaigns directly with your operations process.

Email Marketing
The Consoria email marketing product allows you to set up DRIP or single email campaigns with ease. Plus, track the popularity and feedback of your programs with easy to read metrics.

Digital Advertising Conversions
Track digital advertising conversions directly from your Consoria dashboard.

Other Marketing Tools
Consoria Operations Suite offers automated marketing tools that allow you to track member and program perception.

We give you the tools to make insightful decisions for your advertising and program inventory.

Schedules & Reserve (ClassReserve & TrainerReserve)

Schedules
Consoria Operations Suite offers Y clients the ability to add exercise or aquatics schedules to their website.

Reserve
Whether it’s free cycle classes or paid small group training, manage reservations efficiently with Reserve. Members can schedule workouts with their favorite trainers or score a seat at the busy Monday evening cycling class with ease. YMCAs can manage any activity reservation including courts, spirit/mind/body classes, or cycle classes. Tracking revenue, popularity of classes, and giving the member that seamless experience gives the YMCA an advantage.

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Facility & Risk Management (FacilityServe)

In a competitive environment, keeping your facilities in top condition is a priority. With FacilityServe, a YMCA can schedule work orders for maintenance items.

Quick Checks
FacilityReserve allows Y employees to manage quality/safety “Quick Checks” for aquatics and childcare excellence.

Incident Reports
Add and track incident/accidents through a mobile solution. Dashboard metrics & detailed reporting allow operations to access branch integrity and safety, giving you the tools to make facility decisions.

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Reporting

Get business analytics on any data in the Consoria Operations Suite. Transform the way you expolore data, find answers, and take action with Consoria’s reporting. Our reporting system is purpose built with two important goals:  easy to use visual data any YMCA employee will feel comfortable using and reports to fit the YMCA growing needs.

Consoria Operations reporting will transform the way your YMCA uses analytics and makes your decision making based on metrics much easier.

Robust API

Consoria Operations Suite offers a fully integrated API allowing YMCA clients to access their data for their own projects.

 

 

Consoria Operations Suite allows you, in a digital age,
to maintain focus on your members in a faster, simpler way.